What we collect when you request a quote, why we collect it, and the choices you have.
CK Prehung Door ("we", "us", "our") manufactures interior prehung doors, wood trim and door hardware in Chatham-Kent, Ontario, Canada. We are the organisation responsible for the personal information described in this policy.
You can reach us at info@ckprehungdoor.com or 289-213-6259.
We only collect what we need to answer a request and supply an order.
When you send a quote request list or complete our contact form, we collect the fields you fill in, which may include:
If you email or telephone us, we also hold the contents of that correspondence.
Our website host records standard technical information — such as IP address, browser type and the pages requested — in server logs for security and troubleshooting. This information is not used to build advertising profiles.
We do not sell, rent or trade your personal information. We do not send marketing newsletters to people who have only asked for a quote.
By submitting a form on this website, emailing us or calling us, you consent to us using your information for the purposes listed above. You may withdraw that consent at any time, subject to legal and contractual restrictions — for example, we may need to keep records of an order that has already been placed.
We share personal information only with service providers who help us run the business, and only as far as they need it:
We may also disclose information where we are required to by law, or to establish or defend a legal claim. Some of our service providers store data on servers located outside Canada, including in the United States; information held there is subject to the laws of that jurisdiction.
Quotation enquiries are kept for as long as needed to deal with your request and to maintain a record of the relationship. Order and invoice records are kept for the period required by Canadian tax and business record-keeping rules. When information is no longer needed, we delete it or remove the identifying details.
We do not use advertising or third-party tracking cookies on this website.
We do use your browser's local storage to remember the quote list you build while browsing — the sizes, handing and quantities you add. That list stays in your own browser until you clear it or send it, and it is only transmitted to us if you choose to submit it.
If we add website analytics in the future, we will update this policy to describe it.
We use reasonable administrative and technical safeguards, including encrypted connections (HTTPS) for the website and access controls on our business accounts. Please note that ordinary email is not a fully secure channel — do not send payment card numbers, banking credentials or other sensitive information by email or through our website forms.
Our handling of personal information is governed by Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario law. Subject to those rules, you may:
Send any such request to info@ckprehungdoor.com. We will respond within the timeframes set by applicable law. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.
Our products are sold to the trade, and this website is not directed at children. We do not knowingly collect personal information from anyone under 16.
We may update this policy from time to time — for example, if we change how a form works or add a new service. The current version is always the one published on this page, and the date at the top shows when it was last revised.
Questions about this policy, or about the personal information we hold?
